Jersey City Potholes

Looks like the city finally did something useful!

They launched an interactive website that allows you to report potholes, and then track the work being done. For once, I have nothing negative to say. I'll see how well it works, as I can think of about 40 potholes on Columbus Ave that need work.

But well, done Jersey City government! Key quotes below.

Located at www.cityofjerseycity.com, the site's most popular feature is destined to be the "Online Help Center," where citizens can request services ranging from fixing a broken traffic light to removing an illegally parked car.

Citizens will be given a tracking number and receive an email once the job is done, city officials said.

Department and division heads in the city have assigned a time limit for getting each job accomplished, said Assistant Business Administrator John Mercer. Getting a pothole filled, for example, is to take no longer than 72 hours, he said.

If it takes longer, the complaint is "red-flagged" and taken to the city's "Citistat" team to determine what's causing the delay, said Carl Czaplicki, the mayor's chief of staff.